FAQ
We have put together a list of frequently asked questions to help you find the information you need quickly. If you have any further questions or an urgent matter, please feel free to contact us directly during office hours.
We have put together a list of frequently asked questions to help you find the information you need quickly. If you have any further questions or an urgent matter, please feel free to contact us directly during office hours.
Q: Who is WVS Thailand?
A: We are a non-profit charitable organisation dedicated to improving animal welfare through sustainable dog population control and providing medical treatment for underprivileged animals.
Q: Where is the clinic located, and what are the opening hours?
A: 12 Moo 11, Wiang Dong, Nam Prae, Hang Dong, Chiang Mai, 50230, Thailand. We are open Monday – Friday, from 10:00 AM to 4:00 PM (Closed on public holidays).
Q: Is there a cost for the services?
A: Our core services are provided free of charge. As a non-profit, our operations are funded entirely by donations from our supporters to help stray dogs and animals in need.
Q: Can I walk in with my dog to receive services?
A: Please make an appointment in advance before coming for a service or submitting a treatment request. Our veterinary team will review and respond in the most timely manner possible.
Q: Can I surrender an unwanted pet to WVS?
A: No, WVS Thailand is not a permanent animal shelter. We operate as a veterinary clinic, providing treatment and sterilisation services only. Dogs are admitted for short-term post-treatment care and monitoring, and once they have fully recovered, they are returned to their original location.
Q: Why is dog sterilisation important?
A: Sterilisation is the most humane and effective method for controlling the stray dog population. In addition to reducing the number of homeless animals, it directly benefits a dog's health by reducing the risk of reproductive cancers, decreasing aggressive behavior, and helping dogs live longer, healthier lives.
Q: At what age should a dog be sterilised, and which genders do you accept?
A: WVS provides sterilisation for both male and female dogs. Dogs should be at least 6 months old, in good health, and not currently sick
Q: Does sterilisation change a dog’s personality or behavior?
A: Sterilisation helps reduce undesirable behaviours driven by sex hormones, such as aggression, territorial fighting or the urge to roam in search of a mate. This helps the dog become calmer and safer.
Q: How much does the sterilisation service cost?
A: WVS provides sterilisation services free of charge for stray dogs and animals from underprivileged communities. However, you are strictly required to make an appointment in advance by calling 090 320 7317.
Q: Why shouldn't we leave unwanted dogs at temples?
A: Currently, many temples are overwhelmed with more abandoned dogs than they can care for, leading to poor health, disease outbreaks, and accidents within the temple grounds. Sterilisation is the most effective solution at the root of the problem, preventing new litters from becoming a burden on the monks and the community.
Q: How does WVS help solve the stray dog problem in the long term?
A: We focus on the CNVR (Catch-Neuter-Vaccinate-Return) method to break the cycle of suffering for homeless animals. Once dogs are sterilised and vaccinated, their quality of life improves, competition for food and territory decreases, and the community becomes safer from rabies and other public disturbances.
Q: Can I adopt a dog from WVS?
A: Yes! We have dogs of all ages waiting for a loving home and a dedicated owner. You can view our list of dogs available for adoption on the Adoption page or contact our staff to schedule a visit to meet and bond with the dogs before making a decision.
Q: Is there an adoption fee?
A: There is no fee to adopt a dog from us. Each dog has different health and sterilisation details depending on their age; our staff will provide you with thorough information and guidance on a case-by-case basis.
Q: What is the adoption process?
A: To ensure a happy life for both the dog and the new owner, our preliminary process includes:
1. Initial Discussion: To provide guidance and clarify responsibilities.
2. Meet & Greet: Scheduling a visit to meet and interact with the dog at our centre.
3. Home Assessment: Evaluating the safety of the living environment for the dog’s long-term welfare.
Q: Why does WVS need to screen potential adopters?
A: Our ultimate goal is to ensure each dog finds their true "forever home." We carefully consider the environment and the owner's understanding of pet care to guarantee that the dog will receive stable love and safety, preventing them from being abandoned again in the future.
Q: What should be carefully considered before deciding to adopt a dog?
A: Adopting a dog is a long-term commitment (approximately 10-18 years). We would like you to consider these key points before making a decision:
1. Time Commitment: Dogs require daily exercise, attention, and training to ensure they remain mentally and physically healthy.
2. Ongoing Expenses: While there is no adoption fee, there are long-term costs to consider, such as high-quality food, medical care for illnesses, and annual vaccinations.
3. Living Environment: If you are renting, you must ensure you have official permission to keep pets. The premises must also be secure with a proper fence to prevent the dog from getting lost or having an accident.
4. Adjustment Period: Some dogs may take time to adjust to a new environment, which may involve barking, digging, or house soiling during the initial phase. Owners must be patient and prepared to train them as they settle into their new home.
Q: If I am not ready to adopt a dog right now, how else can I help WVS?
A: Even if you cannot adopt, you can still play a vital part in helping underprivileged dogs. You can support us through financial donations or by providing essential supplies, such as food and medical supplies. These contributions help sustain our operations in caring for and sterilising many other dogs in need.
Q: Can I donate food or essential supplies for the dogs to WVS?
A: Yes, WVS gladly accepts donations of items necessary for dog care, such as dog food, flea and tick treatments, deworming medication, and dog shampoo. We also welcome other supplies, including towels, bedding, collars, leashes, and dog toys. If you wish to donate other items, please contact us via our Facebook page: WVS Thailand Foundation.
Q: What are the ways I can make a financial donation?
A: Please see the Donations page for full details. You can support our work through 3 channels:
1. Bank transfer or QR Code
2. PayPal
3. Cash
Q: Can I make a donation in honor of someone else or for a special occasion?
A: Yes, you can. Making a donation in honor of or in memory of a beloved person or pet is a meaningful way to pass on kindness to help other dogs in need. If you would like WVS to issue a Letter of Appreciation in the name of your specified person, please provide the details to our staff via our Facebook page.
Q: I would like to support WVS monthly. Is this possible?
A: Yes, we greatly appreciate ongoing support. Consistent donations allow WVS to plan for the long-term care of dogs sustainably. You can set up a monthly automatic donation via PayPal or schedule a recurring transfer through your mobile banking application.
Q: My dog barks constantly or shows aggressive behavior. What should I do?
A: Behaviors such as constant barking or destructiveness often stem from stress, loneliness, or a lack of proper stimulation. Initially, try to provide more exercise or engage the dog in more family activities. Additionally, sterilisation is an effective way to reduce restlessness and aggressive behaviors driven by sex hormones.
Q: I am moving or traveling abroad and want to take my dog with me. How should I prepare?
A: International pet travel involves various procedures and regulations that differ depending on your destination. You should begin preparations—including health checks, microchipping, and obtaining vaccination certificates—at least 3 to 6 months in advance. You can find preliminary information on our Pet Travel Guide page.
Q: Does WVS provide rabies vaccinations only?
A: We offer rabies vaccinations free of charge and kindly ask that owners bring their dogs to the foundation in person. Please make an appointment in advance before receiving the service. Please note that we do not provide combined vaccines, so we recommend contacting your local veterinary clinic for other vaccinations.
Q: Where can I follow the latest news or activities from WVS?
A: You can stay updated on our mission, rescue cases, and outreach projects through our Facebook page: WVS Thailand Foundation, or by visiting our website for the latest news.